Terms and Conditions of Sale and Use

TERMS AND CONDITIONS OF SALE AND USE—OVERVIEW

This website is operated by chauffenergiebois.com. Throughout this site, the terms “we,” “us,” and “our” refer to chauffenergiebois.com.

chauffenergiebois.com offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting this site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms and Conditions of Sale and Use,” “Terms”), including those additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms and Conditions of Sale and Use apply to all users of this site, including but not limited to users who browse the site, are vendors, customers, merchants, and/or contributors of content.

Please read these Terms and Conditions of Sale and Use carefully before accessing or using our website.

By accessing or using any part of this site, you agree to be bound by these Terms and Conditions of Sale and Use. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any of its services. If these Terms and Conditions of Sale and Use are considered an offer, acceptance is expressly limited to these Terms and Conditions of Sale and Use.

All new features and tools added to this store in the future will also be subject to these Terms and Conditions of Sale and Use. You can review the most current version of the Terms and Conditions of Sale and Use at any time on this page. We reserve the right to update, change, or replace any part of these Terms and Conditions of Sale and Use by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store uses the latest security technology. We have an e-commerce platform that allows us to sell our products and services to you.

ARTICLE 1 – TERMS OF USE OF OUR ONLINE STORE

By accepting these General Terms and Conditions of Sale and Use, you represent that you are of legal age in your country, state, or province of residence, and that you have given us your consent to allow any of your minor dependents to use this website.

The use of our products for any illegal or unauthorized purpose is prohibited, and you must not, in the course of using the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses, or any other code of a destructive nature.

Any breach or violation of these General Terms and Conditions of Sale and Use will result in the immediate termination of your Services.

ARTICLE 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without our express prior written permission.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

ARTICLE 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are responsible for ensuring that the information available on this site is accurate, complete, and up-to-date. The content of this site is provided as a source of information to help you make decisions.

This site may contain some historical information. This historical information, by its very nature, is not current and is provided for reference only. We reserve the right to modify the content of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

ARTICLE 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.

We shall not be liable to you or to any third party for any price change, suspension, or discontinuance of the Service.

ARTICLE 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through our website. These products or services may be available in limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear on our website. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products and product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited by law.

All our products are brand new, never used, and come with a manufacturer’s warranty (WE DO NOT SELL REFURBISHED PRODUCTS).

We guarantee that the quality of all products, services, information, or any other merchandise you have obtained or purchased will meet your expectations. Any errors in the Service will be corrected.

*5/2 – RETURN POLICY

You have 60 days from the date of receipt of your package to return the product free of charge, exchange it for another, or receive a full refund on all orders.

ARTICLE 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or from the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we will notify you by contacting the email and/or billing address/phone number provided when the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please see our Return Policy.

ARTICLE 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we have no monitoring, control, or influence.

You acknowledge and agree that we provide access to such tools “as is” and “as available,” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

We may also, in the future, offer new services and/or features on our site (including new tools and resources). Such new features and services shall also be subject to these Terms and Conditions of Sale and Use.

ARTICLE 8 – THIRD-PARTY LINKS

Certain content, products, and services available through our Service may include elements

Links from third parties.

Links from third parties on this site may redirect you to third-party websites that are not affiliated with us. We are not obligated to review or evaluate the content or accuracy of these sites, and we do not warrant and will not have any liability or responsibility for any third-party content, websites, products, services, or other materials available on or from these third-party sites.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with these third-party websites. Please carefully review the third party’s policies and practices and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

ARTICLE 9 – USER COMMENTS, SUGGESTIONS, AND OTHER SUBMISSIONS

If, at our request, you submit specific content (for example, to participate in contests), or if, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “comments”), you grant us the right, at any time and without restriction, to edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us.

We are not and shall not be obligated (1) to maintain the confidentiality of any comments; (2) to pay compensation to anyone for any comments provided; or (3) to respond to any comments.

We may, but are under no obligation to, monitor, edit, or remove content that we determine, in our sole discretion, to be unlawful, offensive, threatening, abusive, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any intellectual property rights or these Terms of Service.

You agree to post comments that do not violate the rights of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights. You also agree that your comments will not contain unlawful, defamatory, offensive, or obscene material, nor will they contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, impersonate any person or entity, or otherwise mislead us or any third party as to the origin of your comments. You are solely responsible for any comments you post and their accuracy. We assume no liability and accept no responsibility for any comments posted by you or any third party.

ARTICLE 10 – PERSONAL INFORMATION

The submission of your personal information through our store is governed by our Privacy Policy.

ARTICLE 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate, at any time without prior notice (including after you have submitted your order).

We are under no obligation to update, amend, or clarify information in the Service or on any related website, including but not limited to pricing information, except as required by law. No specified update or refresh date in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

ARTICLE 12 – PROHIBITED USES

In addition to the prohibitions set forth in the Terms and Conditions of Sale and Use, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to induce others to perform or participate in illegal acts; (c) to violate any regional ordinance or any international, federal, provincial or state law, rule or regulation;

(d) to infringe upon or violate our intellectual property rights or those of third parties; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against anyone based on sex, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or any other related or independent website, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, hijack a domain, extort information, crawl, scrape, or scan the web (or any other resource); (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security measures of our Service, any other website, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating these prohibited uses.

ARTICLE 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee or claim that your use of our Service will be uninterrupted, timely, secure, or error-free.

When you purchase a product from our store, you are covered by two separate warranties: a commercial warranty and a legal warranty.
In both cases, your prompt action is essential for the application of these warranties.

• Manufacturer’s commercial warranties: what do they cover?

Products purchased on our site are covered by the manufacturer’s warranty indicated on the product page and/or in the instruction manual included with the device, or downloadable from the manufacturer’s website.

Manufacturer warranties can vary in duration and scope.

However, depending on the product brand, some manufacturers only cover replacement parts.

It is therefore necessary to contact the manufacturer, who will be best placed to verify the product’s defect and inform you of any repair options. In the event of a breakdown during the initial warranty period, repairs will be carried out free of charge by the national network of centers, stations, or technical agencies authorized by the manufacturers.
If it is not possible to repair the product under the manufacturer’s warranty, you will be offered an exchange or a credit note, taking into account the product’s age.

In any case, this does not preclude the specific provisions of the Peace of Mind Guarantee, as well as legal warranties.

However, depending on the product brand, some manufacturers only cover replacement parts. It is therefore necessary to contact the manufacturer, who will be best placed to verify the product’s defect and inform you of any repair options. In the event of a breakdown during the initial warranty period, repairs will be carried out free of charge by the national network of centers, stations, or technical agencies authorized by the manufacturers.

If it is not possible to repair the product under the manufacturer’s warranty, you will be offered an exchange or a credit note, taking into account the product’s age.

In any case, this does not preclude the specific provisions of the Peace of Mind Guarantee, as well as the legal guarantees.

The legal guarantee against defects in conformity: what does it mean?

In accordance with Articles L.217-4 to L.217-11 of the French Consumer Code, you benefit from a guarantee against defects in conformity for products purchased on our website. This warranty against defects in conformity covers the cost of parts and labor necessary to bring your product into conformity.

To conform to your order, the product must correspond to the description given on our website and possess the qualities presented or the qualities that a buyer can legitimately expect, given the public statements made by the seller, the producer, or their representative, particularly in advertising or labeling.

In this case, you must notify us in writing of the defects found and return the product(s). If the lack of conformity is confirmed by our after-sales service tests, we will exchange or repair the product, depending on the cost, in accordance with Article L.217-9 of the French Consumer Code.

In accordance with Article L.217-11 of the French Consumer Code, return shipping costs will be reimbursed, upon presentation of proof of payment, after the return of your product if the lack of conformity is confirmed.

Registered.

You are therefore advised to keep proof of your returns. Otherwise, if you do not include your proof of return, you will be reimbursed at the basic postal rate for sending a package.

The legal guarantee of conformity applies independently of any commercial guarantee that may be granted.

ARTICLE 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these General Terms and Conditions of Sale and Use or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

ARTICLE 15 – SEVERABILITY

If any provision of these General Terms and Conditions of Sale and Use is deemed illegal, void, or unenforceable, that provision shall nevertheless be enforced to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these General Terms and Conditions of Sale and Use. Such severance shall not affect the validity and enforceability of any remaining provisions.

ARTICLE 16 – TERMINATION

The obligations and liabilities incurred by the parties prior to the termination date shall survive the termination of this agreement for all purposes.

These General Terms and Conditions of Sale and Use are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions of Sale and Use at any time by notifying us that you no longer wish to use our Services, or when you cease using our website.

If we determine, in our sole discretion, that you have failed, or if we suspect that you have failed, to comply with any term or provision of these Terms and Conditions of Sale and Use, we may also terminate this agreement at any time without prior notice to you, and you will remain liable for all amounts due up to and including the date of termination, and/or we may deny you access to our Services (or any part thereof).

ARTICLE 17 – ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms and Conditions of Sale and Use shall not constitute a waiver of such right or provision.

These Terms and Conditions of Sale and Use, or any other operating policies or rules that we post on this site or relating to the Service, constitute the entire agreement between you and us and govern your use of the Service. They supersede all prior and contemporaneous communications, proposals, and agreements, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions of Sale and Use).

Any ambiguity in the interpretation of these Terms and Conditions of Sale and Use shall not be construed against the drafting party.

ARTICLE 18 – GOVERNING LAW

These General Terms and Conditions of Sale and Use, as well as any other separate agreement through which we provide you with Services, shall be governed by and construed in accordance with the laws in force at www.chauffenergiebois.com.

ARTICLE 19 – CHANGES TO THE GENERAL TERMS AND CONDITIONS OF SALE AND USE

You can review the most current version of the General Terms and Conditions of Sale and Use at any time on this page.

We reserve the right, at our sole discretion, to update, modify, or replace any part of these General Terms and Conditions of Sale and Use by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to these General Terms and Conditions of Sale and Use constitutes acceptance of those changes.